Privacy Policy

Last updated: 16 October 2026

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Event Perfection Limited (“we”, “us” or “our”) is committed to protecting your personal information and respecting your privacy.

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This Privacy Policy explains how we collect, use, store and protect personal data when you visit www.eventperfection.co.uk, contact us, request a quotation, make a booking or interact with us on social media.

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Who we are

Event Perfection Limited is the data controller responsible for your personal data.

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Company number: 08999708
Registered office: Unit 7, Manor Farm Industrial Park, Stockbridge Road, Timsbury, Romsey, Hampshire, SO51 0NB
Telephone: 01794 368624 / 07514 930961
Email: natalie@eventperfection.co.uk

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Information we collect

Depending on how you interact with us, we may collect:

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• Your name, email address, telephone number and postal address.

• Event information, including event date, venue, guest numbers, budget, styling preferences and enquiry details.

• Communications you send to us by contact form, email, telephone, social media or other channels.

• Booking, quotation, invoice and payment information. We do not store full payment-card details.

• Photographs, inspiration images or other materials you choose to send us.

• Technical information about how you use our website, including IP address, browser type and cookie information where applicable.

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How we use your information

We use your personal data to:

• Respond to enquiries and provide quotations.

• Plan, deliver and manage our event styling, décor and hire services.

• Communicate with you about your booking, event or enquiry.

• Process payments and maintain business and accounting records.

• Improve our website, services and customer experience.

• Protect our business, website and customers from fraud or misuse.

• Send marketing communications where you have agreed to receive them, or where otherwise permitted by law.

 

Our lawful bases

We process personal data where it is necessary:

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• To take steps at your request before entering into a contract, or to perform a contract with you.

• To comply with legal obligations, including tax and accounting requirements.

• For our legitimate interests, such as managing our business, responding to enquiries, improving our services and keeping our website secure.

• With your consent, where required—for example, for optional marketing communications or non-essential cookies. You may withdraw consent at any time.

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Who we share information with

We may share personal data only where necessary with trusted service providers, including:

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• Website hosting, email and IT providers.

• Payment processors and accountants.

• Delivery, venue, hire, supplier or subcontractor partners involved in delivering your event.

• Professional advisers, insurers or regulators where required.

• Government authorities or law-enforcement bodies where we are legally required to do so.

 

We do not sell your personal data.

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How long we keep your information

We retain personal data only for as long as necessary for the purpose it was collected.

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• Enquiries that do not become bookings are normally retained for up to 12 months.

• Booking, contract and event records are normally retained for up to 6 years after the end of the relevant financial year, where needed for legal, accounting or tax purposes.

• Marketing preferences are retained until you unsubscribe or withdraw consent.

• We may retain limited information for longer where necessary to establish, exercise or defend legal claims.

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Marketing

We may send you occasional news, offers or service updates if you have opted in, or where otherwise permitted by law. You can unsubscribe at any time by using the link in an email or contacting us using the details above.

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Cookies

Our website may use cookies and similar technologies to make the site work properly, remember preferences and understand how visitors use it.

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Strictly necessary cookies may be used without consent. Where we use optional analytics or marketing cookies, we will ask for your consent through our cookie banner. You can change or withdraw your cookie preferences at any time.

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Social media

We use Facebook and Instagram to share our work and communicate with customers. If you contact us through these platforms, your information is also subject to the relevant platform’s own privacy policy. Please avoid sharing sensitive personal information through social media messages.

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Your rights

Under UK data-protection law, you may have the right to:

• Request access to your personal data.

• Request correction of inaccurate or incomplete data.

• Request deletion of your data in certain circumstances.

• Ask us to restrict or object to certain processing.

• Request transfer of your data where applicable.

• Withdraw consent where we rely on consent.

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To exercise any of these rights, please contact us using the details above.

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You also have the right to complain to the Information Commissioner’s Office at ico.org.uk if you are unhappy with how we handle your personal data.

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Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse or disclosure. However, no method of online transmission or storage is completely secure.

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Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be published on this website with its updated date.